30-DAY
MONEY-BACK
RETAIL CUSTOMER GUARANTEE:
RETURN
POLICY
(For the exception of Beauty, Cosmetics & Makeup
Products)
ProBeautyCorp
(PBC) offers its retail customers a 30-day money-back
guarantee if not completely satisfied with a PBC product
purchase. If, at any time during the 30-day period
after purchase, you are not satisfied with a PBC purchase,
contact our Customer Service Department at 800.372.0255.
Returns are not allowed unless authorized by ProBeautyCorp.
A 15% restocking fee will be applied to all return
shipments and unused items. Product replacement or
credit only. No returns beyond 30 days of purchase
will be accepted. You will be issued a Return Authorization
(RA) Number for tracking purposes and instructions
on where to return your product. Upon receipt of your
returned product, ProBeautyCorp will issue a refund.
There will be no returns accepted without a RA Number,
NO Exceptions!! Return
Product Form
Cosmetics,
Beauty & Makeup Products
All Beauty, Cosmetics and Makeup
Products have only a 15-day return policy from the
date of sales receipt. Due to the nature of the product,
it can not be returned if it has been opened at all.
This is due to the possibility of contamination, which
prevents the product from being restocked and sold.
This is an "UN-opened" return policy,
Only!
SHIPPING
POLICY
Shipping
charges are calculated at the time an order is placed. Total
shipping and handling charges are calculated based on the
total weight of all items in your order. On orders with
multiple shipments, the total shipping charges are included
with the first shipment. Shipping charges are non-refundable.
An additional charge of $25.00 will be charged to your credit
card for any shipment that is refused.
ProBeauty
Customer Service Department
Hours of Operation:
Monday - Friday, 9 a.m. to 5 p.m. PST
800.372.0255
Emergency
Service......
714.715.6838 - Mobile (Do Not Abuse)
email: support@probeautycorp.com
NOTICE - All fraudulent orders
will be prosecuted to the fullest extent of the law! |